How personalised communications can improve customer engagement
Steve Burnstone’s presentation from the 2016 ITWeb BI Summit explores how to use personalised communications to improve customer engagement
Insights & Events
Research in Africa
This paper explores the realities and ramifications of conducting Research in Africa
Lower LSM’s: facilitating survival priorities
Claire Hayworth, Consultant at Eighty20, explores key insights on lower LSM’s in South Africa at the Marketing Mix Shopper Insights Seminar
The Science of Loyalty
Steve Burnstone, Eighty20 CEO, explores the scientific methods used to set up and manage loyalty programmes
Remittances for Financial Inclusion
A look at domestic and cross-border remittances, the formal and informal channels used and future possibilities. Will Bitcoin be the next most used and trusted remittance channel?
Housing Demand in South Africa
Illana Melzer presents an overview of the housing sector in South Africa, focusing on the demand, access to finance and performance of FSC mortgages