To tier or not to tier
Steve Burnstone was interviewed for the Sunday Times Loyalty and Rewards SA Insert. Read the full article here:
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Loyalty
2018 Loyalty Programme Member Engagement Survey | Results
The results of the 2018 Loyalty Programme Member Engagement Survey were released by Eighty20 and Tritech Media. The survey provides key insights into members’ perceptions of, engagement with and behaviours influenced resulting from the registered programmes. Get the full report here.
Loyalty Programme Member Engagement Survey
Please join us for the launch of the Loyalty Programme Member Engagement Survey conducted by Eighty20 and Tritech Media. Click here for details.
The 3 essential elements of a winning loyalty rewards programme
A look at the 3 R’s of an effective loyalty programme – Rewards, Recognition and Relevance.
Loyalty programme case study: Are you changing customer behaviour?
Learn how we helped a large retail client understand and quantify the impact of their loyalty programme on in-store sales
How personalised communications can improve customer engagement
Steve Burnstone’s presentation from the 2016 ITWeb BI Summit explores how to use personalised communications to improve customer engagement