Getting Smarter About Tech
Steve Burnstone (CEO of Eighty20) features in the recent Sunday Times Loyalty and Rewards 2020.
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Loyalty work done by Eighty20
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Blog
To Tier or not to Tier: When Loyalty Programmes benefit
Tiering is a way of offering differentiated rewards or experiences to your Loyalty Programme membership based on their behaviours. It is a more complex way of rewarding members for their loyalty but – when done well – Steve Burnstone, CEO at Eighty20 believes it can make for a powerfully engaging customer experience.
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MAPS has landed
In what has been a tumultuous year for South African business, one piece of good news is this: the long-awaited replacement survey for the All Media and Products Study (AMPS) – Maps – has finally been released and is available to subscribers.
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Capacity Building in Survey Data Analysis
At Eighty20 we take continuous learning seriously. Twice a year we run a workshop in Kampala, Uganda with the FSDU to upskill financial services workers in data analysis, packaging and presentation. Download the presentation to see how we do it.
Loyalty is building brands
Effective customer engagement an essential tool for business, writes Lynette Dicey.
To tier or not to tier
Steve Burnstone was interviewed for the Sunday Times Loyalty and Rewards SA Insert. Read the full article here:
