Resources
Insights
How South Africa pays for, picks and pours its coffee
Food inflation is at historic lows, but coffee drinkers are still paying more for their daily cup…
Her majority: Women at the centre of South African credit
South Africa’s credit market is increasingly a women’s market. Women now make up 58%…
Eighty20 crowned winner in two categories at the 2026 SA Loyalty Awards
Eighty20, South Africa’s leading customer strategy, data and technology agency, has been…
Case Studies
Finding R5 billion of growth in a customer base the client already had
A large retailer with several million active customers was growing more slowly and competing…
Alternative data that improved model lift, outperforming credit bureau data
A large credit retailer wanted more predictive power than its own data could give it. Adding the…
Six million personalised banking challenges a month, delivered through one app
A bank’s loyalty programme was building a new mobile app and wanted every member to receive a…
Reports
Credit Stress Report 2026 Q2 is now available
South Africa’s economic outlook softened over the quarter, with GDP contracting more than…
Credit Stress Report 2026 Q1 is now available
Economic fundamentals continued to improve in the first quarter of 2026, as the geo-political…
Credit Stress Report 2025 Q4 is now available
Improving economic fundamentals but continued credit stress, particularly among seniors Retailers…
Fact-a-Day
Return of the Vote
About 15.9 million South Africans took part in Wednesday’s local elections, including special…
Ballot Burnout
Since South Africa’s first democratic election in 1994, the voter base has grown by 5.1 million to…
Vote-ally Historic
In 2024, approximately 1.6 billion ballots were cast worldwide, across a year in which 74 national…