A large retailer with several million active customers was growing more slowly and competing…
Loyalty Programmes are helping consumers make it through the month
Source: Loyalty Programmes are helping consumers make it through the month – Retail Brief Africa Consumers continue to feel the pressure, with rising interest rate hikes coupled with skyrocketing food costs. The Eighty20 XDS Credit Stress Report outlined...
Working out what makes a successful programme
Source: Sunday Times Second Edition – Lifestyle (Sunday Times (timeslive.co.za) There is no one-size-fits all when it comes to what constitutes a successful loyalty programme and every potential offering needs to be linked to the needs of its current and future...
Gamification and other trends are gaining popularity
Source: Sunday Times Second Edition – Lifestyle (Sunday Times (timeslive.co.za) Some of the biggest trends in the loyalty space locally and internationally have focused on digital engagement, primarily through mobile integrations and applications, many of them...
