According to the South African Digital Customer Experience Report, 32% of consumers that have a negative experience with a brand will not use it again. (http://bit.ly/2VFCMS9)
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Fact-a-Day
October 15, 2019
October 15, 2019
According to the South African Digital Customer Experience Report, 32% of consumers that have a negative experience with a brand will not use it again. (http://bit.ly/2VFCMS9)
