Steve Burnstone recently spoke at the Banking: Big Data & Analytics Conference 2015 in Johannesburg. Steve’s presentation focused on how...
Customer analytics and targeted communications
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Resources
Reports
Nigeria Consumer Segment Packs
This work forms part of a larger project for The Gates Foundation. The project aimed to explore key findings from the Nigeria Financial Inclusion...
Tracking Mortgage Loan Performance by Market Segment in South Africa: 2004-2014
Illana Melzer from Eighty20 together with CAHF and the FinMark Trust launched the latest research on mortgage loan performance in South...
Soweto Housing Survey
Eighty20 conducted a survey of almost 200 households in Orlando West, Soweto, between March and April 2014. The survey explored housing investment...
MAPS
MAPS is a new consumer insights dataset released by the Marketing Research Foundation (MRF), built on the legacy of AMPS, that includes product and...
Covid-19 South Africa Employment Impact
We have done some modelling work on what we predict employment levels to be when we move to Level Three. The number of people not working during...
2018 Loyalty Programme Member Engagement Survey | Results
Download Here The results of the 2018 Loyalty Programme Member Engagement Survey were released by Eighty20 and Tritech Media today. The survey,...
Financial inclusion lessons from SASSA and Net1
We have followed the Net1 SASSA story closely for a long time and first wrote about it in late 2016, see Financial Inclusion and G2P payments. This...
The Realities at the Bottom of the Pyramid 2016 Report
In our updated report on the Bottom of the Pyramid (BoP) in South Africa, we look at the latest data on low-income consumers in South Africa with...
40 Years of AMPS
After close to four decades of being the benchmark survey for consumer brand preferences and attitudes in South Africa, the All Media and Products...
Informally Yours – defining the informal sector
Informality is everywhere. But what exactly is it? And how can we measure it? These are some of the questions that Illana Melzer explored in her...
Lower LSM’s: facilitating survival priorities
This free Eighty20 report, delivered at the Marketing Mix Shopper Insights Seminar held on 24th November, 2015 at Sunnyside Park Hotel, Johannesburg...
Remittances for Financial Inclusion
Illana Melzer, Director of Strategic Research at Eighty20, presented at the Alternative Banking Conference on 29 October 2015 in Johannesburg. The...
Housing Demand in South Africa
On 12 October 2015, Illana Melzer presented an overview of the housing sector in South Africa at a workshop jointly hosted by the Department of...
Loyalty Programme Member Engagement Survey 2015
Eighty20 and Tritech Media (formerly Value+Nettwork) recently released the results of the pilot Loyalty Programme Member Engagement Survey 2015. The...
Upward Mobility in South Africa
Who moves up? Where do they go? How do they feel? Why should you care? These are just some of the questions we explore in our analysis of upward...
Mobile Money Access Constraints in Nigeria
Eighty20 was commissioned by the Gates Foundation to explore the Financial Inclusion Insights 2013 data for Nigeria in order to identify factors...
Mobile Money in Nigeria
The following presentation offers an overview of the key findings from the Nigeria Financial Inclusion Insights dataset. This work was prepared for...
South African Loyalty and Rewards Survey 2014
Eighty20 together with Tritech Media (formally Value+Nettwork) published the results of the inaugural South African Loyalty and Rewards Survey...
Using data to maximise the value of your loyalty programme
Steve Burnstone, Eighty20 CEO, recently spoke at the Brand Equity & Customer Loyalty Conference in Johannesburg. The focus of Steve’s...
Sturgeon’s Law and other myths about AMPS
Andrew Fulton, Director at Eighty20, presented Sturgeon’s Law and other myths about AMPS at the annual SAARF AMPS 2014 release presentation....
South Africa: Informal settlements status
Eighty20 was commissioned by the Housing Development Agency to develop and support an enumeration system for using in profiling informal settlements...
Conspicuous Consumption
Did you know that South Africans spend more on clothing than on education? In our Conspicuous Consumption report we reveal some remarkable insights...
Access to and performance of FSC loans – a review of available data
This presentation was prepared for CHAF and presented by Illana Melzer at the 2010 FinMark Forum. This work is based on the Access Frontier series...
Demand-side analysis of access to financial services for businesses in Zambia
This report summarises the findings of an extensive analysis of demand-side data relating to usage of, and access to, financial services for...
Measuring usage of and access to banking services in four African countries
This paper presents an overview of an approach to quantifying access and access constraints for banking services using demand-side surveys and...
How low can you go: Charting the housing finance access frontier
This paper is the second in the Access Frontier series in South Africa prepared by Illana Melzer for CHAF and FinMark Trust. The research applies...
Strategic Decision Making
“Half of your strategic decisions are destroying value! Do you know which half? Do you know why? Do you know how to reliably improve your results?”...
The Science of Loyalty
Steve Burnstone, Eighty20 CEO, presented The Science of Loyalty at the Actuarial Society 2015 Convention held on 17 – 18 November 2015 in...
Winning Loyalty Programmes Conference 2015
Eighty20 Consulting recently participated in the Winning Loyalty Programmes Conference held on the 1st October in Johannesburg. Illana Melzer,...
