Watch the eNCA interview here: Discussion | How credit evolves at different life stages – eNCA Download the Credit Stress Report How credit...
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Customer Insights
Fast food outperforms sit down restaurants
More South Africans grab a takeaway and prefer casual dining in Do you feel your prepared food, grocery, restaurant, and food delivery behaviours...
Eighty20 National Segmentation (ENS)
The Eighty20 National Segmentation (ENS), while protecting customer privacy and data protection, enables the most comprehensive view of South...
From Milan to Mzansi: South Africa’s Love Affair with Pizza
Read the Bizcommunity article here: The rise of pizza in South Africa amidst a shifting fast-food landscape The 2026 Winter Olympics returned the...
Festive alcohol trends shaping retail behaviour in South Africa
Watch the SABS News interview here: South Africa’s alcohol spending nearly triples between Christmas and New Year’s As we head into the...
Evolving Media Consumption Patterns: From traditional to fragmented and on-demand
The ways in which we consume media have undergone a seismic shift of late. Just a decade ago, traditional platforms like linear television,...
Fashion and textiles loses lustre, while groceries grow steadily
South Africa’s retail figures for November, including the Black Friday period were released recently by StatsSA. These insights may be a sneak...
Latest customer insights available now from Eighty20
The latest MAPS, plus a number of other leading South African consumer datasets, are now available on the Eighty20 Data Portal. Several new and...
Ethics of research: snooping on the rich and rescuing the poor
Our team of enumerators recently tried to interview randomly selected households in rich suburbs in Johannesburg. They couldn’t get anywhere near...














