Improving economic fundamentals but continued credit stress, particularly among seniors Retailers speak to the final quarter of the year as the...
Credit Stress Report 2025 Q4 is now available
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Use Best-in-Class Income Estimates for your Customers
Your campaigns are ready. But are you targeting the consumers who can actually afford to say yes? Most businesses segment by demographics or...
Credit Stress Report 2026 Q1 is now available
Economic fundamentals continued to improve in the first quarter of 2026, as the geo-political situation deteriorated South Africa’s economic outlook...
Research-driven loyalty strategies that deliver growth
In a competitive market where customer acquisition costs continue to climb, loyalty has become a useful business asset. Yet building genuine loyalty...
The Golden Years on Credit: Financial behaviours of an aging population – deep dive into 2025 Q4 Credit Data
Read the Business Report article here: The golden years on credit Download the Credit Stress Report The number of South Africans in their...
Credit Stress Report 2025 Q3 is now available
Economic sentiment remains cautious in the face of mixed indicators: real GDP increased by 0.8% and unemployment fell by nearly 4%...
South African Consumer Segmentation: From Complexity to Clarity
South Africa’s consumer market is one of the most complex in the world. It combines characteristics of both developed and emerging economies. On one...
Beyond the numbers: What updated population data reveals about our changing nation
Read the Media Online article here: Beyond the numbers – The Media Online South Africa’s demographic landscape is evolving rapidly,...
South African credit market sees largest QoQ growth since Covid
Following years of slow growth in credit participation post pandemic, South Africa’s second quarter of 2025 marked its most significant...
Credit Stress Report 2025 Q2 is now available
Read the BusinessTech article here: South Africa’s richest people are drowning in debt This quarter saw divergent signals for consumer pressure,...
South African Youth in Numbers: Debt, hustles and hope
Listen to the Kaya Biz interview here: Kaya Biz, 17 Jun YOUTH & DEBT- With 6.7 million youth aged 18-24, only 1 million are credit active South...
Credit Stress Report 2025 Q1 is now available
Listen to the Kaya Biz interview here: South Africans earning over R30,000 or more are also struggling Download the Credit Stress Report Eighty20,...
World Cheese Day: Using secondary data to understand niche markets
Read the Retail Brief Africa article here: World Cheese Day: South Africans embrace cheese with growing passion and variety March...
Retailers scramble to improve loyalty rewards
As appeared in Business Live on the 30 March 2025 by THABISO MOCHIKO According to the Truth and BrandMapp report, 26% of economically active South...
Generational Credit Trends: Insights from Millennials to Boomers
Watch the eNCA interview here: Discussion | How credit evolves at different life stages – eNCA Download the Credit Stress Report How credit...
Credit Stress Report 2024 Q4 is now available
Download the Credit Stress Report Eighty20 has released its 2024 Q4 Credit Stress Report in collaboration with Xpert Decision Systems (XDS). The...
Credit Stress Report 2024 Q3 is now available
Download the Credit Stress Report Eighty20 has released its 2024 Q3 Credit Stress Report in collaboration with Xpert Decision Systems (XDS). The...
Unchanged interest rates see rental market boom
Potential lift in 2025 for the property sector In March, the South African Reserve Bank (SARB) decided to hold the repo rate unchanged at a 15 year...
Credit Stress Report 2023 Q4 is now available
Download the Credit Stress Report The Eighty20/XDS Credit Stress Report 2023 Q4 is now available. Quarter four 2023 CSR report outlines developments...
Q3 2023 shows small signs of positive developments in the consumer credit market
Download the Credit Stress Report In addition to the good news on the rugby field, it would appear from Eighty20’s 2023 Q3 Credit Stress Report,...
Credit Stress Report 2023 Q3 is now available
Download the Credit Stress Report The Eighty20/XDS Credit Stress Report 2023 Q3 is now available. Quarter three 2023 shows small signs of positive...
Fast food outperforms sit down restaurants
More South Africans grab a takeaway and prefer casual dining in Do you feel your prepared food, grocery, restaurant, and food delivery behaviours...
Census 2022
The 2022 South African Census is the fourth census since our democracy in 1994. While the results were handed to President Cyril Ramaphosa recently,...
While key consumer credit metrics continue to deteriorate, there are some encouraging signs
Listen to 702’s interview here: Consumer credit metrics continue to deteriorate with some encouraging signs Challenging Q2 2023, but...
Credit Stress Report 2023 Q2 is now available
Download the Credit Stress Report The Eighty20/XDS Credit Stress Report 2023 Q2 is now available. It has been a long, cold winter in South Africa,...
Retail sales continue to decline with fashion the only silver lining
Read Daily Maverick’s article here: Retailers feel pinch – consumers buy less, seek deals and loyalty programmes (dailymaverick.co.za)...
Credit Stress Report 2023 Q1 is now available
Download the Credit Stress Report The Eighty20/XDS Credit Stress Report for the first quarter of 2023 looks at the impact of economic forces on the...
The women of South Africa
Leading up to Mother’s Day on Sunday May 14th, we are highlighting the women who make up our Eighty20 National Segmentation (ENS). The ENS segments...
Loyalty Programmes are helping consumers make it through the month
Source: Loyalty Programmes are helping consumers make it through the month – Retail Brief Africa Consumers continue to feel the...
Appetite surges for retail credit, but data points to a worrying trend
Source: Appetite surges for retail credit, but data points to a worrying trend (bizcommunity.com) Fourth-quarter retail figures suggest a slight...
